Privacy

Privacy Policy

All case information is treated as confidential. This policy explains what is collected and how it is handled.

1. Controller

Placeholder: the data-controller identity, business registration details, and contact address for privacy matters will be confirmed before publication and reviewed with appropriate professional advice.

2. Information collected

Contact details you provide: name, job title, company, country, email, telephone or WhatsApp, preferred contact method, preferred language, and time zone.

Case information: case type, parties involved, relationship history, financial exposure, deadlines, your case narrative, timeline entries, and any documents you choose to upload.

Technical and record-keeping information: dates of record creation and update.

3. Purpose of processing

To assess whether a case fits this service, to complete a conflict and scope check, to respond to your enquiry, to deliver an agreed service, and to keep the internal records necessary to manage the engagement.

Submitted case information is not used to train public artificial-intelligence systems.

4. Confidentiality and security

Case records and uploaded documents are treated as confidential and are not publicly accessible or indexed.

Uploaded files are stored privately. Sensitive case details are not placed in public links or email subject lines.

Administration access is restricted and role-based.

5. Sharing

Case information is not shared with third parties without your instruction, except where required by law.

Where a case requires legal, insurance, inspection, customs, logistics, or technical specialists, information is shared only with your agreement.

6. Retention

A configurable data-retention setting is provided. Records are not automatically deleted; a retention period will be selected and confirmed with appropriate professional advice.

You may request deletion or archiving of your case information at any time.

7. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your information, and you may withdraw consent to being contacted about your case.

8. Review status

Placeholder: this policy is a working draft pending final legal and privacy review.